Hi folks! I'm Casey Evans, an AI developer based out of Austin, Texas. I’ve been building and tinkering with tools for IT teams for close to ten years now, always with one goal: to make life easier for the techs on the ground and smoother for the clients we serve. I focus on IT automation and service desk optimization.
I love it when an automation just works- no extra clicks or weird errors. Just quietly doing its job and making someone’s day a little less stressful. It’s amazing how even a tiny workflow tweak can make a big difference in the client experience.
Lately, I’ve been diving into agentic AI, trying to see where it can truly help us move from constant firefighting to a more proactive way of working. Still figuring out how to make AI agents valuable without letting them add to the noise.
Looking forward to sharing stories, trading ideas, and connecting with like-minded folks!